Topper Linen

Topper Linen uses Gopher to Improve Route Efficiency

Topper Linen is an independently owned linen and uniform service in Canada and has been around since 1956. Topper is committed to being the preferred linen and uniform rental company of Southern Ontario. To maximize efficiency and grow sales at a driver level, Topper implemented a Gopher program. They managed to reach 100% driver engagement and almost a 30% conversion in under 2 months.

100%

Employee Engagement (within 1 month)

100% of employees sent leads within the first month of the program.

29%

Conversion

29% of leads sent closed successfully.

The graph above is a snippet of the lead trends using a small sample size of time.

Key
Insights

  • 5.42 leads per user per month
  • 29% conversion rate
  • RSRs could focus on their routes and sales efficiently
  • Communication improved between teams
  • Full involvement from Management
  • 100% of staff actively sent leads within the first month.

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